Shipping policy

Last updated: 27 October 2026

Shipping costs

Orders from €50 ship free, to every country we deliver to. Below €50, shipping costs depend on the country you ship to. They are charged per order, include VAT and are shown in the cart and at checkout before you pay. Outside the EU, import duties and local taxes may apply; these are paid by the recipient.

Delivery time

We ship your order as quickly as possible. Delivery usually takes 2 to 5 working days in the Netherlands, Belgium and Germany, and up to 10 working days for other countries. Busy periods, such as holidays, can add a few days. If your order cannot be delivered within 30 days, we will let you know and you may cancel it free of charge.

Tracking your parcel

As soon as your order is on its way, you will receive an email with a tracking number. You can use it to follow your parcel on the carrier’s website.

Collection

Collection is not possible. We ship all orders from our fulfilment centre.

Not at home or parcel lost?

If you are not at home, the carrier follows its own procedure (for example leaving it with the neighbours or at a pick-up point). If your parcel has still not arrived after 7 working days, please contact us. We will look into it for you.

Arrived damaged

Send us a photo within 7 days via info@liquidnefer.com. We will sort it out free of charge.